| | I exist! I know you, Internet, will have to take my existence for granted, however people I come in contact with on a daily basis cannot say the same!
I spent four hours today dealing with a bureaucratic nightmare. See, SEARS wouldn't pay me with a check, because that would be simple. They gave me a paycard, or rather an empty envelope with information about a paycard. Then they gave me two more paycards. Then when I tried to activate ANY of the paycards, I was told by the electronic system that I couldn't, then they hung up on me. So I last Sunday, after I had already quit SEARS, I went in to the HR office, trying to get money. Pam, the HR lady, had no better luck with the phone system than I did, but advanced me my last weeks pay so that I could make rent. She said she call them
I tried my paycard again today, still blocked. So I went -back-. Pam called them again, they STILL don't have a record of my existence, at all, ever. She checked all the SEARS info, I exist in their computer, they've been sending money to an account, she calls Comstar (the paycard people) they don't know who I am. She does this for an HOUR AND A HALF. A lot of arguing ensued, mostly her saying "no her card was never activated, yes she's in our system." over and over again. After this rigmarole finished, they decided on a course of action:
THEY ISSUED ME A CHECK*.
fuckers.
PS the Barnes and Nobles Punchclock doesn't recognize my social security number... it keeps accepting me for the day all the while telling me that I'm not in the system. I told them that today... they couldn't get on the computer to check it out. I swear to God that I exist.
* of course it wasn't a -real- check. It was called a draw, and then I spent another half an hour on the phone with the Comstar people getting my "check" registered. First I had to register a card I never received (an idea which makes no sense), then I had to put the money from the mythical card onto a physical check. Then I had to go to the bank, where THEY spent twenty minutes on the phone confirming that actual money had come from the mythical card onto the piece of paper, and that I was who I said I was.
posted by Amber at 3:52 PM
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